Last Updated: October 6, 2025
At treeservicewalthamma.com, also referred to as "treeservicewalthamma.com," "we," or "us," we take your privacy seriously.
This policy explains what information we collect, how we use it, when we share it, and the choices available to you. By visiting treeservicewalthamma.com or any site that links to this policy, you agree to the terms below.
Scope
This policy covers information collected:
- On our Website
- Through emails, texts, and other electronic communications with us
- Through our ads and apps on third-party sites when they link to this policy
This policy does not cover information gathered offline or on websites we do not operate or control.
Information We Collect
We gather three general categories of information:
1. Information You Provide
Examples include:
- Name
- Address
- Phone number
- Details about your service request (location, scope, timing, pricing expectations, notes)
- Any other information you send us
2. Information Collected Automatically
Examples include:
- Pages viewed, links clicked, time on site, referring and exit pages
- IP address, device IDs, approximate location, browser, OS, screen size, language, and time zone
- Search terms used on our site
- Cookies, pixels, web beacons, and similar technologies
3. Information from Third Parties
Examples include:
- Updated contact details
- Purchase or interaction history
- Service request verification and fraud checks
- Advertising and analytics data, including email engagement
Your information may be handled in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Remember you
- Measure site performance
- Personalize content
- Support advertising
Most browsers let you block or remove cookies. Some site features may not function properly without them.
Third parties may also place cookies on your device, and we do not control those cookies.
Interest-Based Advertising
We may partner with others to deliver ads tailored to your interests.
Those partners may use identifiers such as IP addresses, cookie IDs, and hashed emails to recognize your device.
For more information or to opt out, visit:
How We Use Your Information
We use information to:
- Operate and improve our services and Website
- Handle and complete your service requests
- Connect you with service providers that fit your request
- Communicate with you about requests, updates, and support
- Personalize your experience and our marketing
- Carry out analytics, research, and product development
- Detect, prevent, and respond to fraud, abuse, and security concerns
- Enforce our Terms of Use and meet legal requirements
How We Share Information
We share information in the ways described below:
Service Providers and Provider Networks
If you ask for a quote or service, we share the information needed with third-party service providers and provider networks so they can respond to your request.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We disclose information to vendors that support our Website and operations, such as analytics, security, payments, support, and marketing.
They may use personal information only to perform services for us.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and ad targeting.
Information you provide, such as an email address, may also be shared with marketing partners that sent you our way.
Aggregated or De-Identified Data
We may share information that does not identify you personally.
Legal and Safety
We may disclose information when required by law, to protect rights and safety, or to investigate fraud and abuse.
Business Transfers
We may share information during a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may follow its own privacy policy and practices.
Your Choices
- Do not provide information: You may browse public pages without sharing personal data, but we cannot process service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to opt out. This will not stop messages from providers we shared your request with.
- Cookies: Adjust cookie settings in your browser or use the opt-out links above.
Access and Control
You may ask us to:
- See the data we have about you
- Fix inaccurate information
- Delete information, subject to legal or operational requirements
- Raise concerns about how we use your data
Please use the contact options listed in the How to Contact Us section.
Data Retention
We keep personal information for as long as needed to carry out the purposes in this policy, taking into account:
- Type and sensitivity of data
- Risk of harm
- Processing purposes
- Legal requirements
- Whether the same goals can reasonably be met another way
Security
We use administrative, technical, and physical safeguards to protect personal information.
Sensitive submissions are sent over SSL. Even so, no transmission or storage method can be guaranteed to be completely secure.
Children's Privacy
The Website is not designed for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with appropriate consent or legal capacity.
California Privacy Rights
If you live in California, you may have the rights below, subject to certain exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources of collection
- Business or commercial purposes
- Categories of third parties we shared with
- Specific pieces of personal information we hold about you
Right to Delete
You may request deletion of personal data collected from you, subject to exceptions.
Right to Correct
You may request correction of inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may count as "sale" or "sharing" under California law.
To opt out, contact us and state "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently because you exercised a privacy right.
Verification
We verify requests before taking action. Requests that cannot be verified or are excessive may be denied.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may require proof that the agent is authorized.
Shine the Light
California residents may ask for a list of third parties that received personal information for marketing during the prior calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for U.S. residents.
If you access it from outside the U.S., your information may be transferred to and processed in the U.S., where privacy laws may differ from those in your country.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will change.
Your continued use of the Website means you accept the updated policy.
How to Contact Us
Chop Chop Tree
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
